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HUGHES is the world's leading provider of broadband satellite network solutions for businesses and consumers, with more than 850,000 systems ordered or shipped to customers in 85 countries. HUGHES pioneered the development of high-speed satellite Internet access services and IP-based networks which it markets globally. HUGHES terminals are based on the IPoS (IP over Satellite) global standard, approved by the TIA, ETSI, and ITU standards organizations.
HUGHES uses Motive software to build intelligent automation into its broadband offerings, greatly simplifying the process of rolling out and supporting new high-speed Internet services. By using a combination of Motive’s High-Speed Data Fully Automated Service Technology (FAST) solution and device management software, HUGHES can automate the entire satellite service lifecycle, from service activation, troubleshooting and problem resolution, to ongoing maintenance, and service upgrades. Motive’s device management technology helps HUGHES remotely deploy, configure, and manage its customer-premise equipment used in the delivery of its high-speed Internet services. Motive’s solution provides HUGHES subscribers and customer service representatives assisted and self-service support tools via the phone and Web, eliminating many costly manual tasks. Motive is also a part of the HNS proactive monitoring system for enterprise customers.
